If anyone has material possessions and sees a brother or sister in need but has no pity on them, how can the love of God be in that person? ~ 1 John 3: 17
There is no formula for when you should and shouldn't help your brothers and sisters in Christ or anyone who is struggling.
If we have posessions... we become the extension of God's love and grace to help those in need.
There is time for getting encouragement from this app, or praying and spending quiet time with God. And there is a time for going to your brothers and sisters in need to demonstrate God's command to love them as yourself.
Go! They need to see God through you today.